- DEPOSIT
10% deposit and insurance premium
to accompany the completed booking form. If someone is booking on behalf of others
they should warrant that they have the authority of all other persons on the form
to book for them.
A deposit is all that
is required from you up to ten weeks before the tour.
All deposits are nonreturnable
although they may be covered by our travel insurance if your premium was paid
at the time of booking. If however the tour is canceled by the organizers
due to circumstances beyond our control, all payments will be refunded in full.
- FINAL PAYMENT
The full amount
must be paid 10 weeks before departure. If this is not paid, we reserve the right
to regard the booking as canceled and you will lose your deposit.
- FORM
OF PAYMENT
All payments to be made in
Euros. A bank draft or a check please.
- WHAT
WE DO
On receipt of your booking form and deposit,
we reserve your chosen tour and send you a confirmation of this together with
an account of the balance to be paid. Then a firm contract exists between you
and Military Heritage Tours Ltd.
We accept responsibility
for ensuring that the services which we contract to provide are supplied and to
a reasonable standard, unless prevented by circumstances amounting to force majeure,
which includes war or threat of war, riot, civil strife, industrial dispute, unforeseeable
or unavoidable terrorist activity, natural or nuclear disaster, fire or
adverse weather conditions and similar problems beyond our control. We cannot
be held responsible for extra cost due to unforeseen delays, industrial disputes,
civil riots, accidents and inoperable weather conditions. Any extra cost incurred
will be charged to the traveller. We will, of course, do all that is possible
to protect the travellers interests.
- IF
YOU CANCEL YOUR BOOKING
Should you
or any member of your party be forced to cancel your booking, we must be notified
IN WRITING and the letter signed wherever possible by the person who signed the
booking form. The cancellation is only effective from the date the letter is received
in our office. If you cancel, you will incur the loss of the deposit payable on
your tour. A percentage of tour cost related to the date
that written cancellation is received is shown in the
following scale of charges:
56-28 days prior to
departure: 35%
27-8 days prior to
departure: 70%
7 days-24 hours prior
to departure: 85%
Less than 24 hours
prior to departure: No refund
Cancellation charges
may be covered under our insurance policy.
Unless
it becomes necessary due to circumstances amounting to force majeure, your booking
will not normally be canceled after the date when payment of the balance becomes
due and in this event you will be informed as soon as possible and offered an
alternative tour. If the alternative tour is unacceptable to you, a refund of
all monies paid will be given.
We reserve
the right to cancel a tour if bookings are below a minimum of 18. In this event
you will be notified no later than 10 weeks before the departure of your tour
and you will be given the options outlined above.
Should you wish to
alter your bookings in any way after we have received it we will endeavour to
carry out your request but an administration charge of IR£25 per booking will
be made. We also reserve the right to pass on any charges levied by coach companies
or similar companies as appropriate. This does not apply to registrations where
no charge is made. Bookings cannot be transferred after the date final payment
is due.
When you make a contract
with Military Heritage Tours Ltd. , the company will use it's best endeavours
to ensure that none of the elements of your tour have to be altered. However,
you will appreciate that because we plan many months in advance, our suppliers
sometimes introduce changes that we cannot influence e.g. closures of hotels etc.
We reserve the right to make necessary adaptations. They are rarely significant,
but if they are, you will be notified as soon as possible before departure and
given the options of accepting the change(s), canceling your tour with a full
refund or transferring to another tour (with appropriate payment or refund).
When
travelling with coach carriers engaged by Military Heritage Tours Ltd. the respective
Conditions of Carriage apply.
You are responsible
for ensuring that all necessary travel documents are valid and effective.
Even
with the best will in the world, things occasionally go wrong. Should you wish
to take up a point of complaint arising from your tour, this must be sent in writing
to us no later than 30 days after your return home. [end]
